Support for Gambibet Players

Gambibet customer support assists players who use the sportsbook, casino lobby, mobile website and retail services in The Gambia.

Support can review account access, registration, payments, sports tickets, casino sessions, promotions, verification and responsible gambling requests. The information needed depends on the issue and the security level of the request.

Players should use an official contact channel and provide only the information needed to identify the case. A password, wallet PIN or SMS security code should never be sent to support.

Contact Details

Gambi Bet can be contacted by phone, WhatsApp and email. Players can also seek assistance at the Serrekunda location.

Information to Send

A well prepared message allows support to understand the case without several rounds of questions.

Include

• The registered phone number
• A short description of the issue
• The relevant date and amount
• The payment or bet reference
• The game or promotion name
• A screenshot when it adds useful evidence
• The result already requested from support

Do not include a password, complete wallet credential, PIN or SMS code.